HEALTH CARE

The right to health care from compulsory health insurance in the Republic of Croatia is ensured under the same conditions for all insured persons of the Croatian Health Insurance Fund (HZZO).

If you have compulsory health insurance in another EU/EEA Member State/Switzerland/UK during your stay in Croatia, you can use your health care in the same way as persons insured in the Croatian Health Insurance Fund, but at the expense of your health insurance holder.

Health care during a temporary stay in another EU/EEA Member State/Switzerland/UK and in Croatia (in case of stay of the insured of another Member State in Croatia) is used on the basis of the European Health Insurance Card (EKZO) or the replacement Certificate.

Health care during the stay in another Member State is used on the basis of a particular document or a form issued by the competent healthcare holder.

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QUESTIONS AND ANSWERS

Yes. The European Health Insurance Card is used in the same way regardless of whether you are staying in another EU/EEA Member State/Switzerland/UK due to a private reason, during study, official journey, temporary work on which you are sent by an employer or for some other reason.

The health insurance holder which provides your compulsory health insurance issues your European Health Insurance Card.

A certificate is issued in the case of theft, loss of the European Health Insurance Card, or when the insured person loses the European Health Insurance Card for another reason. It is issued for a maximum period of 90 days.

The European Health Insurance Card covers the costs of immediate health care, for which the doctor you are referring to for treatment assesses that it can not be delayed until your scheduled return to the home country. The immediate health care also includes health care related to chronic or existing illness if the purpose of the travel is not medical treatment (for example, high pressure control), and health care related to pregnancy and childbirth if the purpose of temporary stay abroad is not childbirth. Also, immediate health services are, for example, dialysis, oxygen therapy, asthma treatments, but for the purpose of these services, you must first agree with the health institution of the country you are planning to visit.

The European Health Insurance Card/Certificate can be used in contractual health care institutions and at health care practitioners in the country of temporary stay, who are part of the compulsory health insurance system. List of all contacting entities of the Croatian Health Insurance Fund

In this case, you should ask your competent health insurance holder for compensation of paid costs.

A pensioner who receives a pension from one Member State and lives in the territory of another State shall be entitled to full health care in the Member State in which he/she resides, at the expense of the competent health insurance provider from the state from which they receive the pension. For this purpose, the aforementioned provider issues the S 1 certificate or an equivalent SED form S072 and the European Health Insurance Card. Pensioners who have acquired residence in Croatia should submit the S1 certificate to the competent regional organizational unit of the Croatian Health Insurance Fund at the place of residence, while the equivalent SED form S072 will be submitted by the competent foreign provider to the Croatian Health Insurance Fund through official channels, via electronic exchange of forms.

These individuals are entitled to health care both in the Member State of work and in the Member State of residence. Therefore, the health insurance provider in the country of employment issues an S1 certificate or equivalent SED form S072, which must be submitted to the health insurance provider in the place of residence (HZZO if residing in Croatia). The health insurance provider also issues the European Health Insurance Card.

These workers are entitled to health care in the Member State of temporary work on the basis of an S1 certificate or an equivalent SED form S072 issued by their health insurance provider, which is delivered to the health insurance provider in the place of residence (Croatian Health Insurance Fund in case of residence in Croatia).

The Croatian Health Insurance Fund issues the S1 certificate, i.e. an equivalent SED form S072 to insured persons who are sent by the employer to work temporarily in another EU/EEA/Switzerland/UK Member State for a period of more than one year (365 days plus a minimum of one day) and who, at the same time, at the competent police station, for the same period, report a temporary departure from Croatia.

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