Health insurance

Health insurance in the Republic of Croatia is compulsory, meaning that every citizen of the Republic of Croatia must have a regulated compulsory health insurance.

The compulsory health insurance is provided by the Croatian Health Insurance Fund (HZZO) and is regulated by the Compulsory Health Insurance Act (Official Gazette, Nos. 80/13, 137/13 i 98/19).

The health insurance and health care of foreigners is regulated by a special act – the Act on Health Insurance and Health Care of Foreigners in the Republic of Croatia (Official Gazette, No. 80/13, 15/18).

Within the compulsory health insurance, the rights and obligations of compulsory health insurance are provided to all insured persons of the Croatian Health Insurance Fund, based on the principles of reciprocity, solidarity and equality, in the manner and under the conditions laid down by the Regulation (EC) No. 883/04, Directive 2011/24/EU on the application of patients’ rights in cross-border healthcare, the Compulsory Health Insurance Act and the regulations adopted on the basis of this Act and the special act.

The following persons are obliged to apply for compulsory health insurance:

  • Persons who are residents of the Republic of Croatia
  • Foreigners with approved permanent residence in the Republic of Croatia
  • Nationals of other Member States of the European Union (EU) and the European Economic Area (EEA) and Switzerland nationals of other countries with a temporary residence permit in Croatia, and on the basis of employment relationship with an employer based in Croatia, or on the basis of economic or professional activity if the conditions under special regulations regulating the issue of residence and work of foreigners in Croatia are fulfilled
  • Nationals of other EU/EEA Member States/ Switzerland with approved temporary residence in the Republic of Croatia if they are not compulsorily insured in one of the EU/EEA Member State/Switzerland and
  • Nationals of other states than EU/EGP/Switzerland who are temporary residents of the Republic of Croatia.

Application for health insurance is not mandatory if it is otherwise regulated by the EU regulations, international agreements or special acts.

Compulsory health insurance rights, including rights related to injuries at work and occupational diseases, cover:

  • The right to health care and
  • The right to monetary benefits.

The insured persons are obliged to participate in the costs of health care from compulsory health insurance, for services that are not fully insured at the expense of the Croatian Health Insurance Fund.

In order to cover the costs of participation, insured persons may enter into a supplementary health insurance contract with the Croatian Health Insurance Fund.

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Relevant links and contacts

QUESTIONS AND ANSWERS

Application, change or cancellation of the compulsory health insurance (hereinafter: the Application) may be submitted to any regional or local office of the Croatian Health Insurance Fund.

List of regional and local offices of the Croatian Health Insurance Fund

Within eight days of the occurrence, change or termination of the circumstances on the basis of which the status in compulsory health insurance is acquired.

This depends on the particular basis of insurance. For example, the application for a person who is in employment with a legal or natural person based in Croatia is submitted by that person’s employer.

On the other hand, a foreigner with approved temporary residence in Croatia whose right to compulsory health insurance or health care is not insured on another basis submits the application personally.

The application is conducted based on:

  • Form 1 – for insured person: Application, change or cancellation in the compulsory health insurance
  • Form 2 – for insured person, insured person family member: Application, change or cancellation in the compulsory health insurance

It covers the right to:

  • Primary health care,
  • Specialist-consilium health care,
  • Hospital health care,
  • The right to medicines established by the basic and supplementary list of medicines of the Croatian Health Insurance Fund,
  • The right to dental aids established by the basic and supplementary list of dental aids of the Croatian Health Insurance Fund,
  • The right to orthopaedic and other aids established by the basic and supplementary list of orthopaedic and other aids of the Croatian Health Insurance Fund, and
  • The right to health care in other EU Member States, contracting states and third countries.

It covers the right to:

  • Salary compensation during temporary disability or incapacity for work due to the use of health care or other circumstances,
  • Monetary compensation due to inability to perform jobs on the basis of which other receipts are realised from which other income is determined, in accordance with the provisions on compulsory insurance contributions,
  • Compensation for transport costs related to the use of health care from compulsory health insurance,
  • Compensation for accommodation for one of the child’s parents or caretakers

Yes. The maximum amount of participation, per one issued invoice, can not exceed 60.13% of the budget base or HRK 2,000.00.

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